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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,231 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Dec 21, 2018

      New York

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits! Great coffee!! Career Opportunities!

      Cons

      Life balance is the biggest issue with Nespresso USA. There is absolutely no life balance.

      avatar
      Nespresso Response
      7y
      Hello, Thank you for your review, it’s great to hear that you were able to enjoy our benefits, coffee and career opportunities. I’d like to point out that our new ways of working and technology capabilities have allowed us to offer remote work options that promote work-life balance for our employees at the corporate office. I am interested in understanding why you left after 5-years, so I would like to invite you to contact me directly to discuss, your feedback is important. All my best, Guillaume Le Cunff President & CEO, Nespresso USA
      1.0
      Dec 21, 2018

      BTQ Coffee Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free machine and free coffee , some discount but not impressed ..

      Cons

      Don't even know where to start .. False promises , HUGE turnover for staff , since I started about 10 or 11 members of staff has left because poor management who dosent care about their staff and what is worst nobody from Nestle HR investigate this or take some action ! Actually Upper management doesn't care at all, for them you're just a number ! If you want to be bullied , not appreciated for the hard work you do , if you don't have a personal life or anything else to do outside your work ,if you want constantly to be under pressure for not doing this and that and so on...THEN THIS IS a place to work ! If you care about your life sanity and wellness i don't recomand this ! Management attitude is disgusting they simply don't value you at all , if you sell enough and keep your AOS right , yes you make them happy, if one day you don't they tell you, you're not good enough and need to push better where targets are unrealistic and at the end of the day you can't force people to buy just to make depresso happy !

      4.0
      Dec 15, 2018

      HoReCa segment

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great organization and good people to work with Changing the way the market thinking regarding to professional coffee solution at there professional place

      Cons

      A firm that has her methods some of them are old althow they try to change it but in a very slow way and not with a full change will gain.

      Viewing 976 - 978 of 1,231 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.