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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,232 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Aug 27, 2019

      Terrible conditions

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee although allowance has been halved this year

      Cons

      Management team are not trained to handle new concept store. The point of sale is so antiquated it does not link up with the eftpos machine. Error is easy and the staff members are blamed for the computer system failure. For instance it is a wharehouse system used in a retail setting. You cannot even scann merchandise you have to find codes. You also are not always allowed to go to the bathroom and beg the manager to do so.

      3.0
      Aug 22, 2019

      Good pay , bad management

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay,meet lots of amazing colleagues and customers from all over the world.

      Cons

      Management don’t do anything besides sit around and shift the tasks and stress into everyone else.No progression unless you beg and pretend to be friendly with management

      3.0
      Aug 20, 2019

      Good learning experience

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A little more money than minimum wage, free machine, montly 40 dollar coffee credit

      Cons

      Very demanding sales targets, always working evenings and weekends, difficult and entitled customers, extremely low chance of growth.

      Viewing 931 - 933 of 1,232 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.