Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 31, 2019

Retail department is unstructured

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefit package, growth opportunity, stable company

Cons

My observation is a lack of senior leader in department, complex operations, and unorganized department.

avatar
Nespresso Response
5y
Hello, We are proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. Our Retail team does have a senior leader as well as a dedicated team to organize operations. Our VPs regularly visit stores nationwide, myself included, even when I’m traveling for work or personal reasons, I make time to visit our stores as I enjoy engaging with our boutique teams in store. Thank you, Barbara La Rocca VP of HR, Nespresso USA
3.0
Oct 28, 2019

Company is changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours, good benefit

Cons

Company is changing and focusing on $ value. Trying to cut down cost on staffing creating a lot of stress towards employees. Employees became invisible and undervalued

1.0
Oct 26, 2019
Recommend
CEO approval
Business Outlook

Pros

- free machine - free coffee - meet great people

Cons

- management is never around - management is extremely lazy - no benefits - no commission (although very pushy with sales) - lots of gossiping - lots of micromanagement - poor POS system

Viewing 913 - 915 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.