Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Feb 6, 2020

Team leader

Recommend
CEO approval
Business Outlook

Pros

Good benefits Nice advantage Potential to grow within company

Cons

High rotation rate Staff not trained at times Picky clientele

2.0
Jan 23, 2020

Horrible Management

Recommend
CEO approval
Business Outlook

Pros

Great benefits and free coffee on the job

Cons

Management is awful. The store was run so poorly and they had no training

avatar
Nespresso Response
5y
Hello Former Boutique Associate, We are proud to offer a competitive benefits program and excellent perks such as free coffee at Nespresso USA. I believe our managers lead strong fully capable teams, thanks in large part to our extensive employee training programs which cover all facets of the business from products, sales, and machine training, along with training for store managers as well. Please don’t hesitate to reach out to me directly to explain and discuss further, happy to listen. All the best, Alfonso Gonzalez CEO, Nespresso USA
1.0
Jan 20, 2020

Review of nespresso

Recommend
CEO approval
Business Outlook

Pros

Good part time pay and challenging sales during roadshows

Cons

Bad micro management from managers in retail stores

Viewing 898 - 900 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.