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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jan 14, 2021

      This company is not what it used to be

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      perks, benefits, bonus, safety measures,

      Cons

      senior leaders, culture change, all about sales. No work-life balance anymore. Lack of career opportunities.

      avatar
      Nespresso Response
      5y
      Hello Manager, Thank you for recognizing our efforts in taking precautions and maintaining a safe workplace for our employees. We are also proud to offer a competitive benefits program and excellent perks. Our market is growing at a fast pace and we appreciate our Nespresso teams working together to deliver the best service and support sales from every angle. Regarding your concerns, I’d suggest working directly with your manager to discuss culture changes, your workload, and desire for advancement. Thank you for your feedback and please reach out directly to me, if you’d like to discuss further. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      5.0
      Jan 13, 2021

      Great environment

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excelent service and procedures; great team; nice extra activities

      Cons

      No cons. Too much Coffee available for NON drinkers

      avatar
      Nespresso Response
      5y
      Hello Colleague, We appreciate your feedback and review. Thank you for sharing the many positives of working for Nespresso such as great teams, our world-class customer service, and nice activities. It was great to see you enjoyed the experience. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
      4.0
      Jan 11, 2021

      Company can improve

      Senior coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Free coffee credit Paid holidays Paid dry cleaning for uniforms

      Cons

      No room to move up with the company they rather hire from outside. They are starting to take benefits away little at a time. Working harder through covid and they have taken hours from us.

      avatar
      Nespresso Response
      5y
      Hello Senior Coffee Specialist, First and foremost, thank you for sharing your feedback. Thank you for recognizing that we offer competitive benefits and many perks for our employees. We strive to develop and promote our talent from within and we’re proud to be able to allow employees career advancement and mobility throughout the Nespresso and Nestle organizations. I would suggest working directly with your manager to discuss your desire to grow as well as reassessing your current hours. I am not aware of any benefit reductions and recommend that you contact your HR Business Partner with any concerns. Thank you for your feedback. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 799 - 801 of 1,233 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.