Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 22, 2021

Great Transition

Manager

Recommend

CEO approval

Business Outlook

Pros

New management brings a lot of innovation and exciting projects. Younger management style , more adapted to Y/Z generations. Be part of Nestlé and it's benefit, good Bonus, many advantages for mobility, Meals, free coffee and discounts on Nespresso products

Cons

Difficulties to focus, this company for years have been unable to focus on few priorities and wants to do everything at the same time. Many teams are permanently under pressure and very hard work. IT systems are not at the standard of high performing & agile organisations .

Nespresso Response

5y

Hello Colleague, Thank you for providing your feedback. We are happy to provide employees with many benefits and perks as part of our Total Rewards package, such as free coffee and discounts. Regarding the cons you outlined, our company is growing and evolving, and we appreciate our employees' efforts in supporting Nespresso's goals and providing the best customer support. We are also consistently working to improve our technology across the company. We would encourage you to contact your local HRBP, ManCom or me, so we could look further into your comments. We wish you much continued success with Nespresso. Best regards, Guillaume Le Cunff, CEO

1.0

Feb 21, 2021

Manager

Recommend

CEO approval

Business Outlook

Pros

- Good to leverage CV. - Security

Cons

- The worst professional environement I've ever worked. - Colleague's collaboation? doesn't exist. The worst colleagues I've worked with, bad people - High staff turnover due to the weak conditions they provide to their employees. - They don't promote the meritocracy, even they argue so, it's all lies, but the truth is that you only survive there if you play the same dirty game, i.e: greasing and gettingt along with top Management. - Processes and systems of stone Era.

Nespresso Response

5y

Hello Colleague, We appreciate your feedback. It is disappointing to read about your view on Nespresso in Portugal, particularly since as a company, we strive to be a great place to work with a culture that is demanding and caring for excellence while promoting strong collaboration and constructive work environments. It is important for each person to find her/his right fit within this culture. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to Nespresso Portugal's Business Executive Officer, Brigitte Felber, at brigitte.felber1@nespresso.com , or contact me directly. Wishing you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Feb 20, 2021

Excellent place to work

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Bonuses, healthy work environment, you’re not expected to do anything that isn’t in your work description. And you get paid above minimum wage for a fairly easy retail job

Cons

A lot of information to learn and you have to learn fast but there is online training programs available to help you with this

Nespresso Response

5y

Hello Colleague, Thank you for your positive feedback and for recognizing our efforts to provide a healthy work environment. We are proud to offer a competitive benefits program as part of our Total Rewards package, and extensive training for all employees to ensure they are equipped to handle their jobs. We also appreciate your insight and advice to Sr. Management, we will pass on the management team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 766 - 768 of 1,235 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

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Great Transition

Manager

Excellent place to work

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