Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
May 12, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

Very great company in general. Looks after staff

Cons

Management the store i work was bad.

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Nespresso Response
4y
Hello Colleague, We appreciate you sharing your feedback with us. We are more than happy to know that you recognize our company values. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to the management structure. At Nespresso, we invest a lot in our leaders and employee's development, so they can work together well and achieve what they aspire in their careers. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise. We wish you much success with your new endeavors. Thank you.
5.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

They develop you and invest on you

Cons

Customer can be very entitled

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed different learning and development opportunities we provide at Nespresso. Ensuring a great employee experience is a top priority for our company. In addition to this, we greatly appreciate the efforts of our boutique employees in providing quality customer service and it is disappointing to read you had some challenging customers. We advise you reach out to your Line Manager or ManCom member to discuss your concerns and find the best possible solution. We wish you continued success at Nespresso. Thank you.
5.0
May 2, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Free capsules and machines, no stress

Cons

Always new changements new script

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. At Nespresso, we are proud to offer our employees with different benefits as a part of our Total Rewards package, which includes free coffee and machines. Our people are top priority for us, and it is important that we foster a positive working environment for every employee, where people respect, help and inspire each other to grow and succeed. Regarding the cons, we will make sure to pass your feedback to the respective team. We wish you much success with your new endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 577 - 579 of 1,236 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.