Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Best Work-Life balance, great benefit, and career path, management is here to help you grow and listen to you.

Cons

After many years working for Nespresso, I don't see any downside.

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Nespresso Response
3y
Hello Colleague, Thank you for sharing such positive feedback with us. We are glad that you enjoy working for our Company and recognize the career development and growth opportunities we provide at Nespresso. We invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. In addition to this, we are proud to offer our employees with market-competitive benefits as a part of our Total Rewards package. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Wishing you continued success at Nespresso. Thank you.
3.0
Jul 15, 2022

Good experience

Recommend
CEO approval
Business Outlook

Pros

Learning more about coffee culture but overall perks include: a free coffee machine, discounts, and quarterly credit that you can use for product otherwise if your full time you can opt-in for dental, vision, and/or health insurance

Cons

Outdated pos system, requires lots of apps on your phone, unnecessary emails, and generally cooperate and retail are disconnected with no training/communication on any changes ie their same day delivery services

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Nespresso Response
3y
Dear Current Team Leader, Thank you for taking the time to leave such a thorough review. We take great pride in our compensation and benefits package which includes perks, as you said, like free coffee and machines. To your point on our systems, we are constantly working to improve our technology across the company, including our POS system, and always welcome feedback and ideas on how we can improve. In regard to training and communication, there is always value in continually training and developing our people. At Nespresso, we offer an abundance of trainings and re-trainings including product, sales, systems and development. I value your feedback, and I hope you will take the opportunity to continue to engage with us directly. We offer several forums for listening and sharing, and together, we will work to address these points as a team. All my best, Alfonso Gonzalez CEO, Nespresso North America
5.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is taking care about the people

Cons

Nothing come to my mind

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Nespresso Response
3y
Hello Colleague, Thank you so much for the 5-star rating and thank you for being part of Nespresso. Our success is due to the meaningful contributions of our people. We are committed to fostering a culture of care, where people respect, support and inspire each other to succeed, and employees feel empowered to achieve their career aspirations and grow with the business. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. We wish you much success. Thank you.
Viewing 553 - 555 of 1,236 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.