Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jan 14, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Care , good slary commission every quarter and annual bonus

Cons

To many people , career upgrade to people basically doesn’t know what to do

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Nespresso Response
3y
Hello, Thank you for your feedback and review. We are really happy that you recognize many benefits we provide as a part of our Total Rewards package, like salary and bonus. Our people are our top priority, and we always strive to provide comfortable working conditions for everyone. Regarding the cons you outlined, at Nespresso, we want every employee to find the right fit within our company. We believe that everyone can be empowered and make a difference with diverse workforces. It's important for us that we never stop challenging ourselves and are consistently working to improve our ways of working and innovate. If you want to share more feedback, so we can look further into your concerns, please, contact your former local HR team. We wish you much success with your new endeavors. Thank you.
3.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, good management, fun work environment, free coffee

Cons

Low pay, low bonuses and difficult hours including weekends and evenings

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Nespresso Response
3y
Dear Current Boutique Specialist, I am so glad to read you found a “great team” and “fun working environment” at Nespresso. I firmly believe our people are what make us great. We take pride in our Total Rewards package, including compensation and benefits which is reviewed regularly and benchmarked with industry standards. It also includes excellent perks, like free coffee as you mention. To your point on hours, it’s important to note we operate on a flexible scheduling model as a way to promote work-life balance. It’s best to keep an open dialogue with your manager to find the schedule that best fits your needs, balanced with the needs of the store. Please don’t hesitate to reach out if you ever have ideas on ways in which we can improve on this or any other topics. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
3.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Training provided Good exposure to the retail industry

Cons

Delayed pay Improper meal times

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Nespresso Response
3y
Hello, Thank you for your feedback and review. In our Company, we are demanding and striving for excellence, that is why we do our best in offering our employees various training and learning opportunities to grow together. Regarding the areas you see as cons, we assure you that it is important to us to foster a positive working environment by ensuring our employees' well-being. We encourage you to reach out to your former HR team to discuss your concerns. We wish you much success with your future endeavors. Thank you.
Viewing 502 - 504 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.