Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 193 reviews)); "discounts and free coffee" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 69 reviews)); "Good training on full time employees" ((in 56 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Apr 19, 2023

LOW PAY

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great team. Team Leader is pro and nice.

Cons

Low Pay. Management doesn't care about you much.

Nespresso Response

3y

Hello, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the team spirit and working with your Team Leader. Regarding the cons, we are sorry to hear that you were not satisfied with some elements of your working experience. At Nespresso, we strive globally to offer our employees market-competitive salaries. We are a company with strong values and culture, which cares for our people’s wellbeing. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, feel free to reach out to your former local HR team. Wishing you the best in your future endeavors. Thank you

4.0

Apr 17, 2023

Not bad

Digital technology specialist

Recommend

CEO approval

Business Outlook

Pros

Credit worth up to $1600 a year.

Cons

Management. Old system. Limitations by parent company.

Nespresso Response

3y

Thank you for taking the time to leave a review about your time with Nespresso and highlighting our benefits! We continue to make improvements to our IT infrastructure thought our Global Digital Transformation project and we’re excited for what the future holds. -Your Nespresso HR Team

2.0

Apr 15, 2023

it was aight

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

paid training required for two days to gain a better understanding of the product and capsule

Cons

the manager who works at vivocity kept giving me an attitude for no reason although I was fulfilling my job. After I finished my shift, she suddenly called me out and tested my "coffee knowledge" on a specific capsule. When I answered her (origin, aromatic note and intensity), she was giving me some nonsense, telling me that I should be expected to know the background stories of the capsule. She then continued by giving me unrealistic expectations that I should be able to sell at least 3 machines on my next shift smh.

Nespresso Response

3y

Hello Colleague, Thank you for taking the time to share your experience with us. We appreciate your positive feedback, and we are glad that the training helped you gain a better understanding of our products. However, we are sorry to hear about your negative experience with one of our managers. At Nespresso, we strive to provide an inclusive work environment by developing leadership policies built on trust and respect among the other. We apologize for any stress or discomfort this experience may have caused you. Please reach out to your Line Manager or HR team to discuss your concerns and provide additional information, so we can take appropriate action. We wish you well and thank you for bringing this to our attention.

Viewing 457 - 459 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Alternant Chargé média F/H

Alternant Vendeur F/H

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

LOW PAY

Not bad

it was aight

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Nespresso

Nespresso reviews FAQs