Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jul 4, 2023

In Store Product Demonstrator

In store product demonstrator

Recommend

CEO approval

Business Outlook

Pros

Good experience in customer service

Cons

Not the best communication between Nespresso and the store in terms of knowing when a demonstrator is coming in and what they need

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

1.0

Jul 3, 2023

Disorganized

Team leader

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and pay is okay

Cons

Everything is so unorganized from the store manager and above

Nespresso Response

2y

Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team

4.0

Jul 1, 2023

Nespresso career

Senior business development manager

Recommend

CEO approval

Business Outlook

Pros

Worklife balance, nice product, good care

Cons

No opportunities, old fashioned processes and systems, no competitive benefits based on market average

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback and review with us. Ensuring that our people have a decent work-life balance is important for us and we are glad to know that you recognize our efforts. Our employees are our top priority and we always strive to provide comfortable working conditions for everyone. Regarding the cons you mentioned, we work to offer our people at Nespresso a market-competitive Total Rewards package, which includes base salary, bonus/incentives, and benefits. In addition to this, we constantly strive to improve our ways of working and invest a lot in our employees` development, so they can work well together and achieve what they aspire in their careers. If you want to share more feedback with us, please, reach out to your local HR or Management team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Thank you.

Viewing 415 - 417 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Nespresso

Nespresso reviews

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In Store Product Demonstrator

Disorganized

Nespresso career

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