Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Jul 27, 2023

Great Culture!

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

WORK/LIFE BALANCE, HEALTH INSURANCE, PAYMENT

Cons

Nothing at all, great company, keep going!

Nespresso Response

2y

Hello, Thank you for such a positive and encouraging feedback. Creating a comfortable environment for our people is our main priority, and it is a pleasure to know you recognize our Total Rewards package, which includes base salary, bonus/incentives, and various benefits. We will make sure to pass your feedback to the respective team. Wishing you all the best with your future endeavors. Thank you.

1.0

Jul 26, 2023

Great benefits but wrong fit for management roles

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employee welfare, great office location.

Cons

From the previous template replies, I understand that “the company invest a great deal in their people.” However some in the management level are the wrong fit for their role. The instruction were passed down word for word from the final decision maker without understanding what the market wants. Cost saving is vital but they have to do it with common sense in order to bring the company to greater heights. With the number of negative reviews below, I believe it is a good time to create an employee feedback on our line managers and for the higher management. Listen to what the junior rating employees have to say, this will be true to what Nestle workplace value “ Providing a healthy working environment”

Nespresso Response

2y

Hello Colleague, We appreciate your feedback. It is good to know you value our Total Rewards package and that you are satisfied with the office location. Regarding the cons you mentioned, we can assure you that we treat well-being of our people with the utmost importance. At Nespresso, we put a lot of effort into training, and we want our management team to assist, inspire, and take care of other employees, so that everyone feels comfortable. Your perspective on management structure is very valuable to us, as it allows us to improve our ways of working. We will share your feedback with the responsible team, but you are always welcome to share more details with your local HR team as well. Wishing you continued success at Nespresso. Thank you.

3.0

Jul 23, 2023

bad jib

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

good munny good good munny

Cons

possibly the most insufferable customer demographic ever

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. While we are glad to hear that you value the compensation and financial benefits we provide, it's unfortunate you are not completely satisfied with your experience dealing with customers. Our company is growing and evolving, and we would like to appreciate your efforts in supporting Nespresso's market goals and providing the best customer support. Also, we strive to strike the right balance between offering attractive deals to our customers and ensuring that our coffee specialists have the support they need to succeed. Given the improvement areas you outlined, we encourage you to share further specific challenges with your former HR team. We wish you success in your new endeavors. Thank you.

Viewing 406 - 408 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Montpellier

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Conseiller clientèle - CDD (H/F)

Nespresso

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Great Culture!

Great benefits but wrong fit for management roles

bad jib

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