Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Aug 25, 2023

Best company I’ve ever worked

Retail operations specialist

Recommend

CEO approval

Business Outlook

Pros

Chance to grow internally and globally

Cons

Innovation is quite difficult and a lot of bureaucracy

Nespresso Response

2y

Hello, Thank you for your feedback and review. We are happy to provide our people with different opportunities to develop their careers. At Nespresso, we are committed to fostering a culture of care where everyone supports and inspires each other to succeed, and employees feel empowered to achieve their career aspirations and grow with the business. Regarding the cons you described, it's unfortunate to know you're not fully satisfied with your experience. Our employees are our top priority, and we strive to provide comfortable working conditions for everyone. Given we are demanding and striving for excellence, we never stop challenging ourselves and are consistently working to innovate and improve our ways of working. Your feedback is important and valuable to us, and we would welcome hearing more specifics from you. Please, reach out to your former local HR or Management team to share further your concerns. Wishing you the best with your new endeavors. Thank you.

4.0

Aug 23, 2023

Great company

Crc manager

Recommend

CEO approval

Business Outlook

Pros

Great company with good benefits

Cons

Lots of work load to manage

Nespresso Response

2y

Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working at our company. At Nespresso, we are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonuses, incentives and other benefits. Regarding the areas you mentioned as cons, our people are our top priority, so it is very important for us that we foster a positive working environment by ensuring their well-being. We strive to find the right balance between the customer and business needs and manageable workload for our teams. We would like to hear more from you to look into your concerns. Please, feel free to reach out to your local HR or Management team. Wishing you continued success at Nespresso. Thank you.

5.0

Aug 17, 2023

Great Company

Crm marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Promote wellbeing at the centre of their culture. Great people working at the company. Great benefits - lost of coffee! Management tea very supportive.

Cons

Technology systems somewhat dated. Flat structure.

Nespresso Response

2y

Hello Colleague, Thank you for sharing your thoughts on your experience with us. We're pleased to hear that you recognize our commitment to promoting well-being as a central part of our company culture. It's also wonderful to know that you find your team members to be great, and appreciate the benefits we offer, as well as the supportive management team. At Nespresso, we are dedicated to creating a rewarding environment for all our employees where they can thrive. Regarding the cons you mentioned, we continually seek to innovate our working routines and explore ways to enhance our organizational structure better to meet the needs of our team and our business goals. If you want to share any additional suggestions or ideas with your local HR team, please, do not hesitate, as we constantly looking for new ways to improve. We wish you much success with Nespresso. Thank you.

Viewing 400 - 402 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Conseiller clientèle - CDD (H/F)

Nespresso

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