Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people plus you get a reduction of products and a free coffee machine.

Cons

Making free coffees for everyone

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. It's great to know that you were satisfied with the working atmosphere. At Nespresso, we are committed to fostering a culture of care where people respect, support, and inspire each other to succeed. We are also pleased to know that you enjoyed different parts of our Total Rewards package, such as a free coffee machine and other bonuses and benefits. Regarding the cons you described, we greatly appreciate the efforts of our employees in providing quality customer service. If you want to share more feedback with us, please, reach out to your former local HR or Management team. Wishing you much success in your new endeavors. Thank you.
4.0
Oct 5, 2023

Sales Assistant

Recommend
CEO approval
Business Outlook

Pros

career opportunities coffee allowance benefits bonus colleagues

Cons

long hours lots of kpis 7 day week lack of flexibility

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. We are firmly committed to investing in our people’s development and growth to nurture their career aspirations. At Nespresso, we are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives and other benefits. It is also a pleasure to know that you enjoyed working with your colleagues. Regarding the cons you mentioned, securing work-life balance is essential for us, and we continuously explore new initiatives to maintain processes more optimized, so our employees have time to work towards making positive changes that benefit everyone in the company. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR team. With your additional comments, we can look further into what you raise. We wish you all the best in your future endeavors. Thank you.
4.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Beautiful atmosphere and vibes - Great multinational company - Sustainability and commitment to making a positive impact

Cons

- Monotonous tasks - Can be very tiring after many shifts - Lack of career opportunities

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us and for recognizing Nespresso’s efforts in cultivating a pleasant working environment and our sustainability initiatives. We are committed to fostering a culture of care where people respect, support, and inspire each other. We believe that everyone can be empowered and make a difference with diverse workforces. Regarding the areas of improvement you described, we are sorry to hear you think there were not enough career opportunities. We invest a great deal in our employees’ development, so that everyone can achieve what they aspire to in their careers. Our people are our top priority, and it is important that we foster comfortable working conditions by ensuring our employees' safety and well-being. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR or Management team to share further your concerns. We wish you much success with your future endeavors. Thank you.
Viewing 379 - 381 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.