Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work that allows me to study a master degree

Cons

Very exhausting work with high standard to follow at times

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Nespresso Response
2y
Hello, Thank you for sharing your feedback about your experience with us. It's great to know that our flexible work arrangements have allowed you to pursue your master's degree. Providing a supportive work environment is essential at Nespresso. Regarding the cons mentioned, we are concerned about the listed challenges. While it is important for the company to maintain a high service level, we also recognize the importance of employees' well-being. At Nespresso, we aim to provide a supportive and considerate work environment. We encourage you to discuss these concerns further with your former HR department so that we can better understand and work to improve. We wish you the best in your future endeavors. Thank you.
1.0
Oct 20, 2023

Stay away

Recommend
CEO approval
Business Outlook

Pros

Nothing a bad career decision

Cons

Everything is bad and you are gaining nothing

avatar
Nespresso Response
2y
Hello Colleague, Thank you for sharing an input about your experience. It is upsetting that you have encountered some challenges, and we would like to understand them better. Given that our employees are at the core of what we do, we strive to create a culture of engagement and care where they are empowered, recognized, and listened to. Additionally, we pay special attention to optimizing workflows to sustain a productive work environment. If you're willing to, could you please provide more specific details or examples of the issues you've faced? This would greatly assist us in addressing them. Feel free to reach out to our HR department to discuss these issues further. Thank you.
2.0
Oct 19, 2023

.

Recommend
CEO approval
Business Outlook

Pros

Is a Dynamo business With a lot of changes and opportunités to improve

Cons

Particular and close system sometimes heavy ( buricratic) Complicated environment to advice ( close culture on terms on decision making )

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your review with us. We are glad to know that you appreciate our efforts in continuous improvement. It is our belief that changes lead to a more efficient and comfortable work environment. Regarding the cons you mentioned, it's unfortunate you are not fully satisfied with your working experience. Our business is growing and evolving, and we appreciate our teams' input and collaborative efforts to deliver the best service to our customers. At Nespresso, we are certain that everyone can be empowered and make a difference with diverse workforces. If you want to share some additional comments with us, please, contact your Line Manager or HR department to discuss your concerns. Wishing you continued success at Nespresso. Thank you.
Viewing 373 - 375 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.