Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- lots of free coffee - lots of education and training

Cons

- some management aren't approachable - being forced to work both days every weekend as part time, with no negotiation of flexability.

avatar
Nespresso Response
2y
Hello, We appreciate your review. Thank you for recognizing different perks that we provide at Nespresso, such as free coffee. We also recognize training as a vital part of professional growth and are happy to support our people in their aspirations. Regarding the cons you mentioned, it is disappointing to read that you were not satisfied with the management, as we always invest in our leaders and employees’ development, so that everyone feels supported and can work well together. We also recognize the significance of maintaining a healthy work-life balance and are committed to ongoing efforts to better align our scheduling practices with the needs of our teams. This feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. We wish you well with your new endeavors. Thank you
4.0
Feb 1, 2024

Fun

Recommend
CEO approval
Business Outlook

Pros

Fun work environment, small team so it feels like more of a family, amazing benefits

Cons

Certain management are unreasonable and harsh

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Nespresso Response
2y
Hello Colleague, Your feedback on your experience at our company is important to us, thank you for sharing. We appreciate your comments about the company's culture, as we strive to create a positive and inclusive atmosphere where employees feel like they are part of a family. Regarding the mentioned cons, it's one of our main priorities to ensure that all employees are treated fairly and maintain a professional approach to each other. We encourage you to reach out to your HR team to provide specific details about your concerns. Wishing you continued success in your career with us. Thank you.
4.0
Jan 30, 2024

customer service

Recommend
CEO approval
Business Outlook

Pros

lots of support from managers

Cons

pay is very low and you cannot live it

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us and for recognizing Nespresso’s efforts in cultivating a comfortable working environment. We are determined to enable our teams to win with effective leadership support. Regarding the areas you see as cons, we're sorry you are not fully satisfied with your experience. It is unfortunate to read you feel the salary was low, as, at Nespresso, we strive globally to offer competitive salaries in every market. We encourage you to reach out to your HR team to discuss your concerns, so we can address your concern further. Wishing you continued success at Nespresso. Thank you.
Viewing 325 - 327 of 1,230 Reviews

Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.