Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits included

Cons

Unrealistic expectations during slow periods

avatar
Nespresso Response
2y
Hello Colleague, Thank you for sharing your review with us. It is great to know that you value our Total Rewards package, which includes base salary, various bonuses, incentives and benefits that we provide to our people. Regarding the cons, we appreciate you highlighting areas where you believe there is room for improvement. At Nespresso, we understand the importance of setting achievable goals and will strive to find ways to be more adaptable in the future. If you want to share more feedback with us, please don’t hesitate to contact your local HR or Management Team. Wishing you well in your journey with us. Thank you.
5.0
Mar 11, 2024

Amazing

Recommend
CEO approval
Business Outlook

Pros

Loved working here. I had an amazing time. The company is simply amazing.

Cons

Very fast paced. It can be tiring.

avatar
Nespresso Response
2y
Hello, Thank you for taking the time to share your experience with us. We're delighted to know that you've had a pleasant time at Nespresso, as we always strive to create an enjoyable atmosphere for everyone. We would like to understand the cons you described better. Please feel free to contact your former HR team to discuss any further details or suggestions with us, so that we can improve. We wish you all the best in your future endeavors. Thank you.
4.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, great team, easy enough job

Cons

Sales targets, difficult customers, can be mundane if slow

avatar
Nespresso Response
2y
Hello Colleague, Thank you for sharing your review. We appreciate your feedback and are glad to hear that you find the pay to be good, and enjoy working with a great team. We believe that fair compensation and a supportive team are important factors in creating a motivational work environment to ensure that our employees feel confident and capable in their roles. Regarding the areas of improvement you outlined, at Nespresso, we set sales targets to drive performance and ensure the success of our business. However, we also understand that it can be difficult at times, and we provide ongoing support and training to help our employees meet these targets. We also understand that dealing with some customers can be challenging, so we value your efforts in striving to provide them with excellent service. Lastly, we urge our employees to take initiative, seek out opportunities for improvement, and engage with their team members to make the most of their time. We strongly encourage you to reach out to your Line manager or HR team if you need any additional assistance. Wishing you continued success at Nespresso. Thank you.
Viewing 304 - 306 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.