Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 31, 2026

Good

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

System too complicated often with trouble

Nespresso Response

4mo

Hello colleague, Thank you for sharing your feedback about your experience at Nespresso. We are pleased to hear that you enjoy working with your team and appreciate the positive environment. We also recognize your concern regarding the complexity of the systems. Your feedback is important as we continue to improve our processes and ensure our employees have the necessary tools to succeed. We value your contributions and look forward to your continued success at Nespresso! Thank you

5.0

Jan 25, 2026

Great place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great office location, great view. Amazing team.

Cons

None, working here was a positive experience.

Nespresso Response

4mo

Hello, Thank you for sharing your feedback about your experience at Nespresso. We are thrilled to hear that you enjoyed your time with us and consider our company a great place to work. Your positive remarks about the office location and the team are much appreciated. We pride ourselves on creating a space where everyone can work together comfortably. We wish you all the best in your future endeavors! Thank you.

5.0

Jan 23, 2026

Great Place to Grow with an Amazing Retail Culture

Customer facing training specialist

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso has been a highly rewarding experience, offering strong opportunities for internal growth. I started my career almost 7 years ago as a retail employee and have grown into a corporate role since then. The company stands out for its genuine commitment to customer experience and its strong value for employee development. The culture is collaborative and people‑focused, allowing me to partner closely with managers and teams to help them feel confident and prepared. Leadership is approachable and open to new ideas, and I’ve consistently felt trusted and empowered to lead initiatives, expand my skills, and influence training programs that directly support the organization

Cons

Like any retail-centered organization, there are fast-paced moments, seasonal peaks, and shifting priorities. There's the need to constantly adapt to changing business needs, new launches, and evolving expectations — which can be challenging, but also part of what keeps the role exciting.

Nespresso Response

4mo

Hi there, Thank you for sharing your feedback about your experience at Nespresso. We are delighted to hear that you find our company a great place for growth and appreciate the opportunities for internal development. Your progression from a retail employee to a corporate role highlights our commitment to employee development. It’s great to hear that you feel empowered to lead initiatives and find our leadership approachable. Thank you once again for your valuable feedback. We look forward to your continued success at Nespresso!

Viewing 28 - 30 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle - CDD (H/F)

Paris

View job

Vendeur - Stage (H/F)

Nespresso

Nespresso reviews

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Great Place to Grow with an Amazing Retail Culture

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