MetLife reviews

3.7

67% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

6K reviews
4.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

There’s a genuinely positive culture here—regardless of grade or level, people get along well, and there’s a real sense of team spirit. I’ve felt incredibly welcomed by my immediate team, which has made settling in so much easier. It’s also been lovely to hear encouraging feedback from other areas about the work I’ve been delivering. That kind of recognition really goes a long way. And while you don’t always get to choose your boss, I feel pretty lucky to have landed a great one. It makes a big difference knowing you’ve got someone supportive in your corner.

Cons

I’ve found myself feeling a bit frustrated with some of the projects lately—particularly with how things unfold on certain calls. There’s often a sense of misalignment, and at times, it feels like we’re all reading from different scripts. The way we work can be a bit convoluted, and it’s not always clear who’s steering the ship. There are definitely moments where egos seem to take up more space than ideas, and that can make collaboration tricky. Personally, I don’t always have a clear sense of what’s expected of me or when, so I tend to forge ahead solo and hope something useful lands. The volume of meetings and the constant swirl of jargon can be overwhelming, and I’ve noticed a tendency for requests to come in ad hoc—without much thought around impact or whether it’s actually the right move. It can feel like we’re reacting more than we’re planning. I also find Agile really difficult to understand and sometimes the PI is just so confusing.

5.0
Aug 28, 2025

Work culture

Recommend
CEO approval
Business Outlook

Pros

Very good work environment and the team is very supportive

Cons

The working hours are aligned with the US shift.

2.0
Aug 27, 2025

New frontier of fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good including pension plan, culture is good, lots of nice people.

Cons

Antiquated systems (still using dos based) and changes are not thought through or planned or communicated well. This new frontier has been nothing but negative impact to employees with layoffs and unnecessary org changes. Letting go of some really awesome talent for no reason. Every time they create a new system it’s basically just a Band-Aid for the old one and then we have to use both systems instead of just one. The CSC job is just a catch all for anything that any other department doesn’t want to do. The pay is low compared to other carriers and there are people that have been there for many years earning less than new hires out of college. many people are overworked and underpaid. Lack of consistency with return to office if the idea is collaboration then why don’t all departments have a hybrid schedule that are close to the office? Make it make sense.

Viewing 175 - 177 of 6,429 Reviews

Glassdoor has 8,262 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.