MetLife reviews

This employer does not know how to manage remote employees, systems inadequate to support remote work, managers use intimidation and massive micro-management instead of getting to know their team members' strengths and working with them. Systems used to manage workflow are designed for health insurance claims which are 99% one and done, while disability claims can go on for months or even years. Highly frustrating as it is impossible to organize information in a logical manner. This workplace will make you tear your hair out.

Truth is, the company is spiraling. Employee morale is seriously low. In my 23 years, I have never seen an organization lose it's way the way Met has. They espouse a 'Customer Centricity' model, and pay ZERO attention to the customer. Due to the move to North Carolina, several people have been laid-off and those that are left are paralyzed by the state of the organization. It's very sad that a company with this rich a history has gotten to this point! There are strong concerns from the field about the commitment to career distribution. Everything that is being done looks more and more like a direct to client focus. After all these years, I am now ACTIVELY looking for a new 'HOME'!!! What a sad state...