Marsh Risk reviews

Where to begin........ * Acute Staffing shortages in the 4 years I worked for them that they thought they could fix with 3 month fixed term contracts (Completely forgetting that we have to train them only for them to leave) * Terrible management at all levels, they seem to only hire incompetent managers who come in, want to put their stamp on things and then leave the practice in a worse state than it was when they came because they never bothered to listen to the staff and it all turns to custard. * Pay increases and bonuses are non-existent in the lower levels * Don't recognize hard working staff or reward them. They only seem to reward higher management who do none of the work. * No training plans in place at all for new staff or for career progression. Their greater good training is a joke. * Non existent HR - Seriously....no one can ever get ahold of them, let alone get a resolution to any grievances. * Expect to work 12 hour days just to try and keep on top of work. Low moral. * Senior management, HR management and CEO are all in bed together so you can't escalate any issues with senior people. * Finance department is awful. Regularly misplaced money against the wrong policies. Literally had to email them every single time a payment came in to make sure it got put in the right place. Spent hours doing their job and sorting out mistakes. Product of cost cutting. * Treat you as a number. Your dispensable no matter how much knowledge you bring to the company. Seem to make people redundant who have the knowledge and skills and keep the idiots who do no work. This company is all about cost cutting to the extreme, absolutely no vision or direction except "we've got to get more money than last year". If they don't meet new business targets, staff are cut to make up the costs.

- Internally focused vs client focused (and yes, clients are noticing) - So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level - Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN - Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level. - Local management cannot get anything done without NY approval - Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day) - Diversity initiative is laughable as it's all surface talk - Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.