Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Good pay and 50% discount" ((in 161 reviews)); "Great Enironment and People!" ((in 129 reviews)); "All good and great team" ((in 112 reviews)); "Good training and employee discounts" ((in 107 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Aug 19, 2024

Wonderful team but management left a lot to be desired

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Highly motivational team that gave clear feedback in order to improve upon the experience we were providing customers.

Cons

Was doing supervisor-level tasks without actually having the formal position or salary of a supervisor,

5.0

Aug 1, 2024

Wonderful

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great work environment, inclusive, understanding, reasonable demands

Cons

A lot of information to learn, multiple supervisors giving differing instructions

3.0

Jul 31, 2024

Not bad yet could be better

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount on main shop items 25% on collaborations Two free products each month help with living wage Updates on targets for a mini break out of the day

Cons

Same experience everyday customer focus unless your tasking Alot of closing shifts Poor team contribution as not being trained right Draining staff not getting more team members when needed Putting closing shifts an earlys next to one another no recovery time for staff feeling exhausted

Viewing 232 - 234 of 2,224 Reviews

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Lush

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Wonderful team but management left a lot to be desired

Wonderful

Not bad yet could be better

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