Not bad yet could be better - Sales Assistant Lush Employee Review

3.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

50% discount on main shop items 25% on collaborations Two free products each month help with living wage Updates on targets for a mini break out of the day

Cons

Same experience everyday customer focus unless your tasking Alot of closing shifts Poor team contribution as not being trained right Draining staff not getting more team members when needed Putting closing shifts an earlys next to one another no recovery time for staff feeling exhausted

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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