Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)
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Mark Constantine

54% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Mar 7, 2012

Rewarding and Staisfying Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ethical, passionate, international, beauty and recognition!

Cons

Everchanging standards internationally with low level communication

5.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

The dress code is just black, we can take samples home, the staff are friendly, the support that you get given is like a family, and staff discount is amazing! My other favourite part about working at Lush is that creativity is praised, and the opportunities for improvement are vast. It isn't hard selling. Lush take a more friendly approach, and to try and build a rapport with a customer, before advising them on products that might help them. The main focus is on helping the customer, rather than getting them to buy the most expensive thing in store. I also love that the rota's are only a week in advance- it means that my work hours can be planned a lot easier around my other commitments.

Cons

It is minimum wage, and that I am only a temporary worker. It can get quite frustrating/upsetting when customers are rude to you, when you were trying to be polite, and see if they needed any help.

3.0
Aug 21, 2010

Depends on management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lush is a fun place to work, the products are great and they sell themselves. While we do not have the traditional benefits, we do get a generous discount.

Cons

It can be very much like high school, you are expected to do much more than the average sales person, and we do not receive benefits.

Viewing 2203 - 2205 of 2,210 Reviews

Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.