Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 23, 2016

rewarding but demanding job

Recommend
CEO approval
Business Outlook

Pros

opportunities to move up within the company, I have already had multiple promotions while working here for two years. great discount and pay rate. Fun work environment. You also earn vacation time and sick leave.

Cons

long hours and talking constantly can be difficult. It is a job where a lot is expected of you, no matter what position you are in. You will often get feedback ( Coaching) on what you need to improve upon and if you follow these suggestions, you shouldn't have a problem.

3.0
Jan 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- 50% staff discount - Complimentary spa treatments once you pass your probation - Regular training sessions - Positive ethics & values - Great bonus scheme

Cons

- No support from higher up - Normal to be working 50+ hours a week - Lush enables/fosters a culture where absences amongst staff don't require any consequences. This leads to higher absence levels and affects store performance and Management morale.

5.0
Jan 18, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great salary and bonus incentives - Strong morals - Training is a huge plus, very extensive - Focus on customer services is refreshing

Cons

- Progression opportunities are there, but correct candidates can be overlooked at times - Having to know the right people to get what you want isn't how things should work

Viewing 205 - 207 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.