Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lush

      Engaged Employer

      Lush reviews

      3.7

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Jan 4, 2017

      Great Products, Great Company, Not so great people.

      Floor leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ethical Products Great Discount Training Provided Team Environment

      Cons

      Lack of Upper Management No real avenue of support Favoritism over actual work Cliquish behavior from management

      3.0
      Oct 28, 2016

      A company with lots of growth but lacking resources.

      Trainee compounder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company ethics is discussed from purchasing to having vegetarian microwaves. People are lovely and very accepting compared to most other companies I've worked for.

      Cons

      Systems are old and not very forward thinking, which trickles down to everyday mismanagement and can cause delays and there is very little accountability for it.

      4.0
      Sep 27, 2016

      Not enough pay for the job we do! Overall good.

      Retail sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic staff discount - 50% with lots of opportunity to try the products at home. Sometimes we receive a special staff box of new products. Supportive management with an open door policy and very understanding of mental health struggles. Working with amazing products that actually work. Being able to make a difference to peoples' days by recommending products that can change their confidence greatly. Whole team gets along and I have made a ton of friends through the company! I have met my friends for life through lush and the communication even out of work is great. Plenty of chance for overtime but no extra pay. Generally a very very fun job Great staff training and meetings Opportunity for additional roles within the workplace for example social media and parties. Everyone is paid equally Great experience for CV as companies know Lush staff are very confident with good sales skills.

      Cons

      Management sometimes tend to push you way too far even if you're uncomfortable. Some standard staff act like management and are way too bossy. Too much authority when they don't actually have any! Certain supervisors are not understanding and are disliked by the majority of sales assistants but management fail to do anything about it. Low pay for the job we do. It is way more intense than most sales assistant jobs and we have a lot more responsibility. The company can definitely afford to pay more to their staff! Founders have said that instead of high pay we get staff discount - most of us would much prefer more pay. Shifts are often too short and breaks are unpaid. Even if you're having a bad day, you're forced to push people into sales. This is not good on a bad mental health day.

      Viewing 199 - 201 of 2,222 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.