Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 162 reviews)); "Great Enironment and People!" ((in 124 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 31, 2020

Great ethics but this doesn’t follow through to the environment in the store

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great ethics Charitable Birthdays off and paid 33 days holiday

Cons

Management are very manipulative and despite all the work that is done by supervisors, they never reap the rewards. Trainee manager is basically incompetent

2.0

Mar 13, 2020

Good company, bad hours

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great people

Cons

Hardly any hours available for workers

1.0

Mar 11, 2020

Hong Kong is the worst with poor management

Marketing

Recommend

CEO approval

Business Outlook

Pros

Staff discount is 50% off.

Cons

-Feedback culture didn’t exist, the management team never listened. -The business plans were disaster. -Micromanagement -Hierarchy between colleagues -Friendly company culture was a good idea until it became hypocrisy. -poor organised -no HR team to support and what they do to staff violate legal work law in Hong Kong

Viewing 172 - 174 of 2,222 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great ethics but this doesn’t follow through to the environment in the store

Good company, bad hours

Hong Kong is the worst with poor management

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