Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 162 reviews)); "Great Enironment and People!" ((in 124 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 26, 2020

Dysfunctional & incompetent

Shop manager

Recommend

CEO approval

Business Outlook

Pros

- possible bonus when financial targets are reached - 40% discount on products - possibility to get samples from everything and take home damaged products

Cons

- maintaining a healthy work-life-balance gets actively discouraged by management (everybody is expected to work/be available 5 days a week) - bullying culture, the CEOs frequently gossiped about absent staff on manager meetings or riddiculed them. - disorganisation at the top level, conflicting information about practices, often late/incomplete information for new product launches, wrong/missing information about ingredients and product prices. - shop managers are pressured into terminating employees for illegal reasons (taking care of sick child, mothers in general, personality). - huge staff turnover in general, which gets actively encouraged and facilitated by top level management. - constant control/surveillance of staff

2.0

Apr 3, 2020

More worried about the company image than staff wellbeing

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good employee discount, free products, friendly staff, competitive pay

Cons

The management team don't care about employee wellbeing. Lush like to give the image of being an ethical, moral, benevolent company but that's just an image. They don't care about your wellbeing, they care about how much money you're making for them.

2.0

Apr 1, 2020

Ethical products, unethical treatment of people

Sales

Recommend

CEO approval

Business Outlook

Pros

Product discount is 50% - that’s pretty much it.

Cons

Unless you’re Canadian don’t shoot for ever moving up. No matter how much work you put in it’s NEVER enough you have to continually prove your loyalty like you’re in a cult. They say don’t work from home but god FORBID you don’t answer an email or tick a task off in your day off you will get followed up with about why you’re slipping - but then they will low ball you on pay and say you’re asking for too much - even if it’s industry standard.

Viewing 169 - 171 of 2,222 Reviews

Top companies for "Compensation and Benefits" near you

Sephora

3.5★Compensation & Benefits

Richemont

3.8★Compensation & Benefits

Cartier

3.8★Compensation & Benefits

Parfums Christian Dior

3.8★Compensation & Benefits

Jobs at Lush

Part Time Floor Leader- First Colony Mall

Casual Sales Ambassador - South Hills Village

Part Time Sales Ambassador - Station Park

Casual Sales Ambassador - Green Valley

Temporary Assistant Manager - Orland Square

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dysfunctional & incompetent

More worried about the company image than staff wellbeing

Ethical products, unethical treatment of people

Top companies for "Compensation and Benefits" near you

Jobs at Lush

Lush reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Lush reviews FAQs

Jobs at Lush