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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,221 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      May 30, 2024

      Lovely colleagues, but the further up you go...

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training, and nice colleagues. Also good product discounts (50%), and perks. You can take home 2 small sized products each month (not perfume). Pretty much everyone is queer, which is nice.

      Cons

      The further up you go in the lush foodchain, the less and less they seem to understand human interactions. The culture of approaching/re-approaching is frankly horrible. We know how awkward it is, but higher-ups are breathing down our necks, making work a pretty unpleasant and stressful environment. The managers tell the supervisors to tell the sales assistants to 're-approach' a customer for the third time, without the common sense that "i'm just looking" means "leave me alone please". The senior team are on the shop floor more than ever, and with big smiles, can be very patronising. If you've been into a LUSH, as a customer, you can imagine how it is to work there. Intense. Colourful. Sometimes fake.

      Viewing 133 - 135 of 2,221 Reviews
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      Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.