Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 1, 2018

Fun company, overworks staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice products, generous discount, great colleagues

Cons

No HR department, bullying, favouritism,

2.0
Sep 23, 2018

Really sad experience

Recommend
CEO approval
Business Outlook

Pros

I’ve worked for the brand on and off since the fabulous beginnings. Love interacting with staff, training, getting to know the people that shop in your local Lush. Beautiful products.

Cons

No progression, even if you write directly to the founders and people that source talent. It really is who you know and in my experience, those progressing far are not the nicest people and that just doesn’t sit well with the brand ethos or me. When someone is asking for progression, bursting with ideas and how to move forward and progress the company whilst being kind, LISTEN!!

2.0
Sep 6, 2018

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

50% discount, you can bring home old products, good values, eco-friendly, vegan-friendly

Cons

Crazy expectations to increase sales year on year as prices of their products rise. Duties for a sales consultant often go above and beyond what you're contracted to do and more similar to a supervisor without the pay rise for your trouble. Even though I had double-knee surgery and asked for medical leave I was on the rota to work 20hrs (I couldn't stand or walk). If the manager doesn't like you, they'll make your life hell until you quit.

Viewing 319 - 321 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.