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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Company pays pretty well and decent benefits. Flexible work from home arrangements.

Cons

Constant reorgs, layoffs, and replacing employees with offshore contractors. Why pay above average and then turn around and layoff workers to save money.? All this is done despite being highly profitable. Next month, Seattle help desk, myself included, are getting replaced by mostly new reps in Plano that will start at the bottom of the pay scale. Every year Agile or some other corporate methodology is used as an excuse to layoff employees. Last year, about 800 IT workers in Dover were laid off. Very low morale as most employees understand their job is not 100% safe.

2.0
Jun 27, 2024

No longer what it once was

Recommend
CEO approval
Business Outlook

Pros

- Benefits are fair to the market with some great offerings (e.g., adoption assistance, back up daycare days) - Flexibility for exempt employees - Fair salary - The addition of Veteran's Day and Juneteenth as holidays

Cons

- The new CEO and leadership team prioritize profits over all else. In the past we have emphasized wanting to be a Best Place to Work, but all that has changed in the past 18 months. The CEO is ramming forward with change after change that has completely dismantled the culture of what this company once was. Nearly everyone is unhappy and neither the CEO or Board is doing anything to right the ship. - Many benefits we once had are being stripped away one by one (e.g., ability to have remote positions, very little ways to reward employees outside of their basic salary, no offsite meetings except for executive level) - Return to office by miles. 50 miles in Indiana vs. 50 miles around Boston are VERY different commutes. - A lack of leadership. True leaders inspire those who follow to do great things. Our c-suite has inspired a dictatorship that is slowly permeating into all levels.

1.0
May 31, 2023

Bait and Switch

Recommend
CEO approval
Business Outlook

Pros

Coworkers and Immediate Supervisor are amazingly helpful and kind.

Cons

Was hired as remote but now Liberty has decided that if you live within 50 miles of certain offices you are going to be required to be in the office 2x per week. There seems to be a disconnect from what management feels and what employees feel, especially those hired remotely. If I had wanted to go into the office, I most certainly could have but specifically chose to find a remote position and was successful in getting the offer and accepting it. Now Liberty has determined that my time isn't worth anything and I don't have a problem with giving up 3 hours of my day to get into an office to video all of my coworkers who live/work in other cities. This is such a blow to morale but has also gotten the employees to band together.

Viewing 13 - 15 of 10,111 Reviews

Glassdoor has 11,396 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.