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Liberty Mutual Insurance

Engaged Employer

constant reorgs and layoffs - Help Desk Analyst Liberty Mutual Insurance Employee Review

2.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Company pays pretty well and decent benefits. Flexible work from home arrangements.

Cons

Constant reorgs, layoffs, and replacing employees with offshore contractors. Why pay above average and then turn around and layoff workers to save money.? All this is done despite being highly profitable. Next month, Seattle help desk, myself included, are getting replaced by mostly new reps in Plano that will start at the bottom of the pay scale. Every year Agile or some other corporate methodology is used as an excuse to layoff employees. Last year, about 800 IT workers in Dover were laid off. Very low morale as most employees understand their job is not 100% safe.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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