Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1308 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 854 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 709 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 558 reviews)); "The work from home program is nice if your manger allows you to do it." ((in 358 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 464 reviews)); "There are good managers but also many mediocre and poor managers." ((in 252 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 144 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant change and layoffs" ((in 117 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,111 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

2.0

Oct 4, 2009

Don't believe the hype !

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great pay if you are a strong perfomer

Cons

* Uneducated managers * Back stabbing co-workers, who are always jealous of your hard work and sucess * Environment of fear and intimidation * Poor support from management * Management thinks you are doing something wrong when you are making your numbers, then they get their stool pigeons to spy on your work * Claims to be the "responsible" insurance company, but hassels clients when they make a claim

4.0

Nov 26, 2008

A great place for "lifers" if you're good at what you do and can thrive in a corporate culture

Project manager i/s

Recommend

CEO approval

Business Outlook

Pros

Liberty rewards loyalty. If you consistently perform at a high level, it can be a great place to manage your career. For example, the company still offers a pension plan and has no intention of ever abandoning it. It is very common to be in a meeting where the majority of attendees have 10 or more years under their belt. There is a shocking number of employees with 15, 20, or 25 years of experience. The review process and culture encourage continue growth, but at the same time most departments do not try to force people to move "up and out".

Cons

Liberty is a huge company. There is always the potential that you will end up in a declining part of the business or working for a horrible manager.

5.0

Jan 19, 2014

nothing was unexpected . 2 behavioral interview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Its a good company I cannot find any defects

Cons

I cant find any defects with the company

Viewing 10108 - 10110 of 10,111 Reviews

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Jobs at Liberty Mutual Insurance

Sales Representative, Inbound, Remote

Technical Claims Specialist

Remote Inside Sales Representative

Vendor Operations Specialist II

Remote Inside Sales Representative