Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1299 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 882 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 732 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 554 reviews)); "Flexible work from home schedule" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 470 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 152 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant reorgs and layoffs." ((in 114 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

3.0

Sep 5, 2008

Ted Kelly Can Spend A Lot Less For IT Leadership With Skill At IT Execution Instead of Theory

Technical analyst

Recommend

CEO approval

Business Outlook

Pros

The only Fortune 100 IT shop within 80 miles with a caring individual contributor staff. The company continues to prosper with a solid investment strategy and aggressive International growth.

Cons

Quality stops at appearances sufficient to enable senior management to earn their bonus. Work / life balance is not balanced. Senior management layers administrative burdens upon the staff with little to no relief with tools that increase effeciency. Senior IT managers are in-fighters with little or no concern for the success of the whole. Senior IT management does not ensure that theory is being consistenty applied at the operational levels and rarely walks the talk for the improvements they demand of others.

4.0

Sep 5, 2008

Nice place to begin your career.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Its a good place to begin your career in sales/insurance. Its been a good experience overall.Their is flexibility in your schedule to balance work and family. Your first couple years you can earn some decent money!

Cons

Not much room to move up the ladder and grow due to much restructuring within. You will put in allot of time to grow your book of business!! You can burnout just trying to make numbers and exceed to make the "real" money !! Management doesn't always provide details on how to improve your process.They like their sales reps in the office everyday, when much of job can be done remotely.

3.0

Aug 29, 2008

Proceed with caution

Premium auditor

Recommend

CEO approval

Business Outlook

Pros

There is a lot of training offerred to employees.

Cons

New managers w/o proper managing skills at the time. They are also very Production oriented. Having work life balance for my particular position was impossible.

Viewing 10090 - 10092 of 10,112 Reviews

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