Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1299 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 882 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 732 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 554 reviews)); "Flexible work from home schedule" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 470 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 152 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant reorgs and layoffs." ((in 114 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

3.0

Oct 3, 2008

Liberty needs to recognize long term emplyees rather than use them as expense cutting measusres

Project manager

Recommend

CEO approval

Business Outlook

Pros

Liberty is a respected company in the Insurance sector. Opportunities are available in many professions. I worked in the Information Systems sector which is very important to the operations of the company. There are plentiful opportunities for college graduates.

Cons

Long term employees are frowned upon. Most middle managers are coached by Human resources into requiring churn within the staff employees.

4.0

Oct 1, 2008

Good pay for a 9 to 5

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, job security, and upward mobility. Liberty has opportunities for everyone. Whether you are interested in claims, sales, or tech support. The pay is good and once you've found your way in you'll find plenty of opportunities if you have the drive.

Cons

9 to 5 and understaffed. This affects you because it means you'll have an unmanageable workload. If you like working a 9 to 5 then the 9 to 5 part is more just whining on my part. It seems like every day is wasted. You come home and...time to go to sleep.

3.0

Oct 1, 2008

A decent place to work but still a lot of room for improvement

Project manager i/s

Recommend

CEO approval

Business Outlook

Pros

Great people work at Liberty. The company supports the culture of personal respect and professionalism. There are excellent opportunities to acquire new skills, take training classes. They have a decent benefit package, employees are provided with a pension plan completely funded by the company. The company provides excellent developmental opportunities, their performance rating system is good.

Cons

Strong hierarchical organization, excessive burocracy, poor communication of the senior management initiatives to the rank-and-file. Senior Management is often misled by their direct reports and does not see the real picture. In decision making, loyalty to senior managment often prevails over achieving business goals. Lack of process maturity. Some finger-pointing.

Viewing 10081 - 10083 of 10,112 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

AIG

3.6★Compensation & Benefits

Zurich Insurance

3.8★Compensation & Benefits

Jobs at Liberty Mutual Insurance

Data Solutions Analyst

Data Solutions Analyst

Director I, Data Science, People, Purpose & Brand

Associate, Risk Management - Liberty Mutual Investments