Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1300 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 717 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 540 reviews)); "Flexible work from home schedules" ((in 349 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 471 reviews)); "There are good managers but also many mediocre and poor managers." ((in 248 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 145 reviews)); "Constant reorgs and layoffs." ((in 117 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,114 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews

3.0

Apr 14, 2014

Comfortable working environment but not much visible room for advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, comfortable environment, managers do well.

Cons

Not much visible room for advancement, high turnover.

3.0

Apr 5, 2014

Good pay with good benefits but overworked with way too many processes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, pay, employees, work space.

Cons

New management, process, sole focus on numbers and punishes for small mistakes, employee retention.

3.0

Mar 23, 2014

Solid place to work, but not for someone who wants to work on fun/exciting projects

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great benefits: 401K, health, dental, TIP, education plans, etc. -Good pay -Insane job stability -Managers encourage movement within the company -Dedicated workforce with lots of experience in the company and with insurance -Loyal to the company -Very nice people with a couple of 'grumblers' -Work/life balance is important to the company

Cons

-It's insurance -Lot's of old processes -Any change is very slow to happen -With any change comes about 95% of the employees involved freaking out about it for weeks and then complaining about how they like the older way better after it's been implemented. -Culture is exactly what you expect it to be at an insurance company: everything is a liability. -Projects move very slowly - lot's of red tape -Leaving the company is taboo, everyone expects you to work there for 40+ years -Lack of innovative projects -There's a lack of excitement about the product

Viewing 10057 - 10059 of 10,114 Reviews

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Remote Inside Sales Representative