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Liberty Mutual Insurance

Engaged Employer

Solid place to work, but not for someone who wants to work on fun/exciting projects - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Mar 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits: 401K, health, dental, TIP, education plans, etc. -Good pay -Insane job stability -Managers encourage movement within the company -Dedicated workforce with lots of experience in the company and with insurance -Loyal to the company -Very nice people with a couple of 'grumblers' -Work/life balance is important to the company

Cons

-It's insurance -Lot's of old processes -Any change is very slow to happen -With any change comes about 95% of the employees involved freaking out about it for weeks and then complaining about how they like the older way better after it's been implemented. -Culture is exactly what you expect it to be at an insurance company: everything is a liability. -Projects move very slowly - lot's of red tape -Leaving the company is taboo, everyone expects you to work there for 40+ years -Lack of innovative projects -There's a lack of excitement about the product

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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