Liberty Mutual Insurance reviews

Low base salary. Terrible comp plan that gets worse every calendar year. 90% of leads will be automatically rejected by Liberty and your only option will be to offer 3rd party carrier products of which only 1-2 carriers will actually be willing to make offer and of those offers 10% or less will convert. Average rep comp is around $2000 a month or less, top performers are around $5000-$8000. No opportunity to advance your career because the corporate environment is all about office politics and not actual merit. You will see individuals promoted who have no idea how to do the role they were in already but had a friend above push for them to get it over someone more qualified. Good luck being a heterosexual white male here, you will be treated like a villain simply for showing up as yourself. The hiring demographic here prioritizes ESG DEI scores over getting talent with actual merit and skills in both the sales reps and the lower management positions. Every month new 3rd party carriers pull out from the program and now we are down to less than 3-4 carriers per state to offer a client at most. In most cases you will have 1 or none.

The recent announcement of returning to office is not only a decision being met by extreme dislike by employees, it has been handled very poorly by management. We've been told over and over there was going to be no return to office, and now they threw it on employees with few details so we all have to sit and wait to learn how it'll actually work. Management has been very tone deaf and not addressed employee concerns outside of listing out our concerns and saying they saw them - that's not addressing concerns! How this has been handled is making me and other top performing employees want to find jobs elsewhere. Top performers that can find other jobs will, leaving the company with lower performing employees that have a harder time getting employed elsewhere. This has a negative impact on Diversity and Inclusion as Liberty already is pretty white and in office work has a disproportionately negative impact on minorities.