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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,115 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Feb 21, 2018

Terrible Leadership, Dying Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The rank-and-file people are fantastic but are stifled and unable to shine due to horrible leadership.

Cons

While there are many cons, at the top of the list is shockingly poor leadership. From the CEO to the "L1s, L2s and L3s", they are all people who have been a Liberty a long time and value one thing - telling people what to do and having it be done without regard to thought, common sense or strategy. Senior leaders see themselves as elite, and untouchable and have utterly no concept of what the real employee experience is like - nor do they care. The company is in a constant state of reorganization and it's getting worse by the day. Most of the time spent at work is spent figuring out how to work and it's completely inane. Liberty has some of the most unhappy people I've ever encountered and it's prevalent in most areas of the company. But leaders just keep behaving in their awful, pacesetting way so nothing will change.

2.0
Feb 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people. Advanced technology. Great benefits. 5 weeks vacation a year and private pension. First line managers are excellent. Directors and Exec’s are NOT!!

Cons

Horrible senior managers and executives. Worse HR executives and team. Don’t care at all. No planning, no foresite of technology future. Started and stopped 3 different company wide initiatives in last 6 years. Last one made exec’s panic and laid off 10% of technology staff. Those who stayed are miserable and one foot out the door. DO NOT WORK HERE FOR A FEW YEARS!!

1.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

A paycheck. A lot of the people in the lower levels are passionate and care very deeply about their work. There are good people there, but the culture there raises the bad ones up.

Cons

Short-sighted management who have zero people skills and no understanding of what it means to be a leader. Easily the most toxic environment I've ever been in. Constant reorgs, which leads to a general sense of shellshock.

Viewing 49 - 51 of 10,115 Reviews

Glassdoor has 11,400 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.