KAYAK reviews

4.4

89% would recommend to a friend

(405 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

405 reviews
1.0
May 5, 2019

KAYAK ... what a JOKE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun colleagues and work environment , Very young and Dynamic

Cons

When I first joined the company I thought that someone leaving kayak was crazy to make such a choice and then I understood ... Half of kayak employees have manager titles while they dont manage anyone and dont deserve it . Communication is terrible in between teams as no one from commercial have an idea what is happening in the marketing side and vice versa. Higher management is inefficient/ none supportive because most of them do not know how to manage their teams. No clear strategies especially in Europe, everything changes from one day to another without prior communications and teams need to constantly readapt the way they work together. KAYAK policy lately seems to be to acquire as many metasearch companies as possible and fire people in bulk calling it "re-organisation" and whenever employees complain about it they mention it is the last time this will happen and just like this moments after (1/2 months or 3 months later) it happens again.

2.0
Jun 18, 2018

A Company With No Culture and HORRIBLE management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, flexible hours, some amazing people

Cons

Incompetent management, poor communication, low integrity, untrustworthy CEO, low job security (CEO will say otherwise then people will be laid off the following week), focus on short-term revenue, promotions often given to people based on favoritism rather than ability, high turnover of smartest people, people who complain/brag/socialize the most and deliver the least get rewarded

2.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits are good. The coworkers are mostly good people and always happy to help. You're rarely expected to do more work than you're able to at a sustainable rate.

Cons

The nail which sticks up is hammered down. If you want to apply latest tech trends or grow in a tech career, forget about it. The company has grown complacent as the leader in its niche. The tech stack is 10-15 years old and will become a limiting factor for the speed of innovation, yet any suggestion for different ways of doing things is met with "we haven't needed it before, why would we need it now" or "we already had someone look into it and it didn't work". Promotions are meaningless yet difficult to get. They seem to depend on being friends with the right people, or having gone to the right schools. Don't expect managers to be interested in your career growth. People in EU beware: Upper management in the US considers the work done in some of the European offices subpar.

Viewing 19 - 21 of 405 Reviews

Glassdoor has 472 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.