KAYAK reviews

4.4

89% would recommend to a friend

(406 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

406 reviews
5.0
Nov 18, 2015

Best place I have ever worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For Kayak, people is first. The way you help your team on a day a day basis, the way you share your experience with other teams to make things run smoother and contribute to a common goal is the main KPI for the company. They spend a lot of money and effort making people comfortable at work. Everyone is treated as a grown up, you can manage your time and workload and no one is going to control you as long as you are responsible and meet the deadlines. The information inside the company flows as it should be, the communication is transparent and everyone is always aware of what is going on, what are the goals of the company... The management is always there to answer any question and they are reachable. One of the things that I like the most is that here work and fun come together. We can work or brainstorm while playing video games or ping pong during working ours or just chill at the sofa for a while. Also, on fridays there is a social event for people to mingle. It feels like home.

Cons

Nothing yet. There is always space for improvement, but I can't think of anything like really important.

2.0
Oct 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Big complex site (almost too big for itself) Fun co-workers (as long as they are underlings) Name recognition for your next job

Cons

No work/play balance Developers don't care about after-hours or fixing problems Terrible management gets hired and promoted Executives are out of touch with the people who work for them except for 1 You will never be heard by anyone that matters Lost the startup feel years ago

3.0
Mar 24, 2025

Becoming worse every year. Slowly, but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teammates are great (collaborative, knowledgeable, fun, and supportive).

Cons

The company used to focus on creating an outstanding work environment, with a real emphasis on employee well-being and motivation. Unfortunately, that culture has been deteriorating over time. Additionally: - Compensation. The total compensation package (base salary + bonus + RSUs) is noticeably below the even market average across all markets (not only the US and EU), especially considering the expected workload and responsibilities. - Benefits. Year after year, benefits are being gradually reduced. This includes healthcare, wellness perks, and internal programs — the trend is clearly downward. - Management. There is a serious lack of strategic thinking and data-driven decision-making at various management levels. Leadership tends to deflect accountability and push responsibility for failed decisions onto individual contributors. - Ownership and Motivation. Due to low compensation, declining benefits, and minimal raises, employee motivation is low. Many people are doing the bare minimum, which creates a culture of mediocrity. The general vibe is: "Why should I put in extra effort if it doesn't change anything?". No one wants to take on additional responsibilities or go the extra mile — and honestly, it's hard to blame them. - Internal Promotions. A large majority of mid-to-senior managers have grown internally, and while that might sound good, it leads to a very narrow perspective. Many have limited exposure to modern engineering practices, leadership approaches, or scalable team processes. In some cases, promotions seem to be driven more by personal connections or domain knowledge than actual leadership skills — e.g. someone being promoted not because they’re a strong engineer or a capable manager, but because they "know the domain". - WFO. No comments.

Viewing 79 - 81 of 406 Reviews

Glassdoor has 473 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.