Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13970) , Technology Analyst (10511) , Senior Systems Engineer (10370) , Software Engineer (4147) , Technology Lead (3797) , Senior Associate Consultant (3166) , Associate Consultant (2658) , Senior Software Engineer (2629) , Consultant (2572) , Senior Consultant (2547) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9998 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6559 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4905 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4650 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3342 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12945 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3821 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3102 reviews)); "Poor management and retaining for resources." ((in 2688 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1666 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (627 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informatique industry (3.7 stars).

Reviews by job title

627 reviews

3.0

Oct 31, 2025

NA

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Nice company and culture to work at

Cons

Internal tools and policies are difficult to find

4.0

Oct 26, 2025

Tech lead on site

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Learning opportunities Big client Good peers

Cons

Low salary Very less chances of promotion due to ver large number of candidates on same position Not good work life balance, you may have to attend calls at 7:30 am with onsite and 11:00pm with offshore for some realease and mutiple weeks but depends on your project and team

3.0

Oct 20, 2025

Good but not the best.

Tech lead

Recommend

CEO approval

Business Outlook

Pros

. gave me an onsite opportunity for long term . Nice campus and amenitis . Less stress (depends on project to project)

Cons

. if you start here and want to continue here keep things in mind there is no salary hikes . one get perks if he/she has good network with management

Viewing 16 - 18 of 627 Reviews

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Infosys Tech Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

NA

Tech lead on site

Good but not the best.

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