Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)
avatar

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informatique industry (3.7 stars).

Reviews by job title

627 reviews
2.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wide variety of projects. - Learning system provides fairly comprehensive training on different subjects. - Big focus on expanding knowledge and skillsets.

Cons

- WILDLY underpaid compared to market rate. - Zero promotion/raise potential for non-degree holders. - Learning system offers Infosys specific certifications that do nothing once you've separated from the company. - Certain courses are complete gibberish due to lack of localization. - Communication was a constant issue. It was common to not receive responses for weeks at a time in time critical situations despite multiple follow ups and escalations. - Management, including my direct manager may as well have been ghosts with how difficult it was to get a hold of them in any timely fashion.

2.0
Nov 20, 2025

-

Recommend
CEO approval
Business Outlook

Pros

- Very little growth No hike

Cons

No hike Need to change

2.0
Nov 19, 2025

Not so good

Recommend
CEO approval
Business Outlook

Pros

Work life balance depends upon project

Cons

Salary issue. No hike, no appraisal

Viewing 13 - 15 of 627 Reviews

Glassdoor has 128,056 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.