HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Let me preface this by saying that I worked at HubSpot before and after a large disruptive shift in how the company perceived its employee pool. The developer pool at HubSpot is still quite talented and there are some very good developers there, or what's left of them at least. On certain teams you can work with and learn from some great developers. Company does actually let you take time off through its honor system time-off policy.

Cons

The last several months I worked at HubSpot could be gently called a witch hunt, as leadership decided they wanted a disruption in the company to reshape the development team into a specific mold - that mold being one of decisions driven more by impulse and the mantra of "just do it" rather than "just do it (conscientiously)." People who didn't buy into the new world order left, and others were unceremoniously terminated. Team cohesion became very disjointed, it was very much like seeing two separate teams - those that wanted more conscientious change, and those that told the other side to shut up and do as they say. I'd say if you're a certain type of developer - one who claims to abhor process and wants to produce prolific amounts of code which will then probably be rewritten multiple times in short order, and want your developer philosophies heavily mixed with a heavy side of uncertainty and frenetic chaos, you will fit well into the new world. The benefits, for those that care, are very much what you'd expect from a start up. The vacation policy is the selling point, and you certainly won't starve on your pay, but the promise of IPO dollars is part of the package. There is no 401k match.

1.0
Aug 23, 2025

Disappointing Middle Management and Toxic Team Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• I really liked the flexibility and work anywhere program.

Cons

• Middle management plays favorites, creating inequity in opportunities • Expectations are unclear and constantly shifting • Culture feels performative—more about appearances than authenticity or safety • Feedback isn’t always welcomed unless it fits the narrative • I was explicitly discouraged from applying to internal roles, which was demoralizing and limiting • When I left, benefits were changing ie unlimited PTO and week of rest • Had 3 different managers in 2 years, leading to inconsistent feedback, shifting priorities, and lack of long-term support. • A former manager told me I was tracking well for a strong performance review, only to later put me on a PIP without clear warning—felt blindsided and misled. • Performance review process felt arbitrary and inequitable: I completed 7 out of 9 quarterly goals and received no recognition, while a coworker who completed none still received praise and rewards • I felt imposter syndrome the entire time—not because of my ability, but because of how the system made me feel invisible and undervalued. I’ve mentioned to my manager and no actions were taken to assist.

2.0
Jul 28, 2025

what happened?

Recommend
CEO approval
Business Outlook

Pros

really great coworkers and some of the smartest people around.

Cons

you keep swapping out C-Suites and executives every 6 months who then change up the goals, visions, and cultures of the company. You take away benefits with a smile on your faces. You gaslight us. You say we don't deserve more pay. I've gotten global top performer awards YoY, but struggle to get past a recruiter screenings for internal interview opps. You sacrifice the satisfaction of your employees for AI and clout. This company is completely foreign to me from when I started 6 years ago.

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HubSpot Response
10mo
Thanks for taking the time to share your feedback, though it’s tough to read. We truly appreciate the contributions you’ve made over your six years here. We’re in the midst of an intentional culture evolution designed to bring more clarity, consistency, and alignment as we grow. That means some changes in leadership and priorities, which we know can be challenging—especially for those who’ve experienced different chapters of HubSpot. Feedback like yours is important in helping us stay grounded in our mission while continuing to evolve. Regarding internal mobility, our goal is to ensure equitable processes and growth opportunities for all employees. If you’re open to it, we’d encourage you to connect with your manager or HRBP to discuss your career aspirations and any blockers you’ve encountered, or visit the internal mobility Wiki. We would push back on your comment that we’ve taken away benefits - earlier this year, we added guardrails to Unlimited Vacation, reframing it as Flexible Time Off in an effort to be more equitable across all teams. For more, see hubspot.com/careers/benefits Thank you again for sharing your perspective and for all you’ve done for HubSpot and our customers. – The People Team
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