HubSpot reviews

3.4

55% would recommend to a friend

(4,152 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 28, 2025

No longer a great place to work, just like any average company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people: team members are really lovely and genuinely decent people.

Cons

Pay: Basic in comparison to other tech companies. The pay made sense when they had better benefits but now, there's no incentive to stay in the company. Internal Mobility: There is none unless you're one of the "accepted ones" that follows along with the politics and inequality in the company. New roles rarely come up and when they do you have to jump through 1001 stages to get into a role that you've already done and where you're left telling the manager how the job should be done. Benefits: They take away unlimited time off and mask it as giving managers and employees better control of when they take holidays. It's a cost cutting exercise so just be honest about it. Don't punish the company because one person couldn't use better judgement at governing a team's annual leave. Leadership: There is no one inspiring to work for anymore. Some of the senior managers in the positions they're in have barely done the job themselves and no experience in the role they're dictating strategies for. This is clear from them changing their strategies every 6 months. Some managers are genuinely fantastic but they're restricted by senior management that have no clue what they're doing, drinking the cool aid and lead with toxic positivity.

1.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

RSUs, FSA/healthcare, ramping period -

Cons

Inexperienced managers who micromanage Company is doing poorly right now. NAM MM AEs - only 31% are hitting quota. They are trying to push people out by forcing them to quit AE is like a BDR role, you will source 90% of your own leads. Dialing and cold emails are most of your day You need to hit certain number of calls, personalized emails, linked in messages, etc per day They promote internally for managers who have no experience or business being managers HR is not at ALL on the side of the employee

1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

1. The ramp pay is good 2. The training team did what they were supposed to do - they deluded new recruits so much during the first week that you actually think you've hit the jackpot.

Cons

Working at HubSpot was tantamount to working in HELL! You quickly come to the realization that you were hoodwinked at week 2 of training. For an organization of its size and stature you would think that they would have processes in place that would enable a more cohesive sales environment - but NO, that is not to be had here. My manager was probably one of the most pompous, narcissistic, poorly educated chaps I've ever been forced to work with. His goal was to show how much he knew by terrorizing his small team on a daily basis. If you have a more solid experience than the managers, be ready to be 'put in your place' and made to feel inferior. Practically, 80% to 90% or more of the sales team doesn't hit quota. The data is the crappiest I've ever worked with. You're given around 400 'accounts' but when you do the research, they're not really companies because prospects have found they could access company material by creating fake companies. These end up going to AE's as accounts so you spend an exhorbitant amount of time scrubbing data. Time is wasted on a daily basis in silly meetings with these pompous managers who repeat the same crap and if that isn't punishment enough, your 1x1's will be spent with them repeating the same thing which more than likely doesn't help with the sales process at all but takes time away from constructive selling. They say that they want to adopt a better way of doing things but there is a perversive 'frat boy' mentality. Leadership doesn't seem to want to make a change nor are they willing to change. The sales team spends a crazy amount of time creating customized demos for prospects. The sales process is the most inefficient that I've ever seen. Whenever there is inappropriate behavior by management and you seek help internally, there is pretense of giving you help while they plot your demise. So the best bet is to plan your escape and leave. DO NOT REACH OUT TO HR EXPECTING HELP! Take pictures (don't email to self) of any evidence documenting bad behavior because they will disappear not only from your company email but from your personal email (all traces gone). Don't bite the bait! Stay away from this company at all cost. It is a trap. You will be overworked, demeaned and afraid to take time off.

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HubSpot Response
2y
Sorry that you had such a bad experience. I have to note that the attainment figures you shared are not accurate, nor can the HR team at HubSpot remove things from your personal email or from your company email--I say that not to argue with your experience (which sounds sub-par to say the least) but just for clarity for people reading it so they are clear that is not a practice here .-Katie
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