HubSpot reviews

3.4

54% would recommend to a friend

(4,169 total reviews)
avatar

Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

talented helpful employees and leadership - everyone was always willing to help out

Cons

yearly changes, so just when you started to find your stride you knew change was about to take place again

1.0
Aug 13, 2025

Professional Cheerleaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart teammates and managers (some) who are still doing the right things.

Cons

If you like chaos wrapped up in the guise of innovation, welcome. In the last two years, the team has changed strategy constantly—and every pivot is a mess. Leaders are always “learning” from what they call experiments or pilots, but in reality, they’re just figuring out basic stuff they should have known before launching anything. It’s extremely embarrassing to watch and even worse to work with. Metrics are a disaster. They’re changed every year, and only shared after the period starts. Some go unreported for months. Others changed in the middle of a quarter. So good luck actually knowing how you’re performing. Management is mostly hype. Directors are all talk. Principal managers add little to no value. Most just echos senior leaders and sprinkles in catchphrases like “this keeps me up at night” or “change is the only constant.” It’s performative leadership at its finest and makes real work feel secondary. Bottom line: if you want competent leadership and accountability, look elsewhere. Most of CS and all of Services or whatever it is called now. is all flash, no follow-through.

2.0
Aug 13, 2025

Death by a thousand cuts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product but has fallen between the cracks - doesn't work well for Enterprise, and is too expensive for SME given alternatives.

Cons

Poor standard of Sales management. Mostly former reps or corp bootlickers whose only tool to manage is to clobber people over the head with random KPIs. That will also change frequently to whatever they need to make it so that it's always your fault. You can get lucky, but it's exactly that - pure luck. Most people will be on a PIP at the end of their ramp, and it's a fight for scraps in terms of good fit leads. I use the term leads lightly - as most of what's available to source is hot garbage. If you are thinking about joining now, you're about 6 years too late.

Viewing 406 - 408 of 4,169 Reviews

Glassdoor has 4,758 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.