HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Hubspot truly cares about its customers and employees. This is evidenced by the fact that Hubspot measures employee happiness the same way it measures customer happiness. Hubspot has great perks, does some grand things like the onsite gym and sabbaticals. There are also rumors of other cool things to come and history of delivering. HubSpot's leadership is very strong. If stock performance and revenue over-achievement are any indicators we're in good hands.

Cons

While Hubspot has made significant strides in identifying, hiring, and promoting well-qualified women to leadership positions; with lots of work still left here. Hubspot is sadly failing at having any people of color in leadership positions. This also extends to the monochromatic vibe in the, ironically orange-covered, office space. Put another way, Hubspot is lacking meaningful representation of people of color at all levels.

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HubSpot Response
10y
Thanks for the feedback--I would absolutely agree that we need more diversity throughout the organization, and hopefully you feel we've made that a greater organizational priority over the last year. With that said, it's a challenging problem to solve overnight, so we are working on a few plays that I hope will help long-term: the first was having the entire HEART team (that includes some of the folks who hire the majority of our org) check out Google Ventures' unconscious bias video, the second was sharing the metrics with our team (we're overdue for an update there, so more to follow soon there) and the third was to provide some of those resources to the company and then revisit the types of schools we are recruiting from to attract a more diverse set of candidates both in terms of race and overall background and experience. In addition to recruiting, we've been working on initiatives to make HubSpot more inclusive more broadly on the employee experience side--if you have additional ideas on things we can do there or resources we can provide, more than happy to provide them or work with you on adapting them for use at HubSpot.
1.0
Oct 4, 2015

All hype - no substance

Recommend
CEO approval
Business Outlook

Pros

Located in Cambridge, where there is a good Tech scene. Hubspot does some work in Big data that is of interest to a lot of people trying to get into Tech

Cons

There is just so much bureaucracy and politics within the company that it creates a lot of confusion and uncertainty. You can never be sure what your career path will be at Hubspot as most decisions are made behind close doors and poorly communicated. Also,I am actively looking for other Tech jobs in the Cambridge area and am noticing that brand value for working at Hubspot id falling fast. ADVICE for new hires: Get everything in writing and don't accept any verbal promises

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HubSpot Response
10y
Thanks for the feedback, and sorry to hear that your experience fell short of your expectations and frankly of what we expect for ourselves and for our employees. While I don't agree that the brand value of working at HubSpot is falling, I do want to actively make sure that there isn't a gap between what folks think they will be doing and experiencing every day and what working here is actually like, so would love to hear from you more specifics on where we can improve there if you're up for a conversation on this one--we are constantly looking for ways to improve every part of the candidate and employee experience, so anytime you're up for a conversation, I'd welcome it.
5.0
Sep 26, 2015
Recommend
CEO approval
Business Outlook

Pros

+ Smart, motivated team + Modern tech. stack + Leadership solicits and takes action on feedback, actually seems to care + Lots of ownership and impact even as company grows

Cons

- Flip-side of ownership makes prioritization hard, more things to build then time to build them

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HubSpot Response
10y
Thanks for the thoughtful review--I think you're right that the flip side of ownership can make prioritizing a challenge, so I'll think of ways we can highlight some best practices employees have used to navigate that balance successfully---thanks so much for flagging this. -Katie Burke
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