HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Autonomy, great problem areas to explore, talented people

Cons

Rat-race mentality, high pressure environment, low support from management, autonomy sometimes backfires into process-free chaos

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HubSpot Response
4y
I'm really sorry to hear that you feel things on the product design team are frenetic and feel like a rat race-would of course welcome the feedback we can improve on to create change there via the business partners if you're open to sharing it. Thanks for considering and for your feedback! -Katie
2.0
Feb 17, 2022

The HEART has disappeared

Recommend
CEO approval
Business Outlook

Pros

* Genuine focus on diversity, inclusion & belonging (DI&B) at all levels. * Solid platform infrastructure; most teams can focus on delivering customer value, not writing k8s manifests or how to deploy JVMs. * Generally friendly, knowledgeable, and helpful engineering community. * Solid growth opportunities for early career engineers.

Cons

* The culture has taken a nose dive since the pandemic started. This is less about events (product experience has done a good job here) and more that people seem to forget there's a human being on the other side of the zoom call. Every interaction is transactional and cold. HEART has disappeared at HubSpot. * The company is growing fast and failing to scale. Leadership pushes complex initiatives onto teams without considering all the implications. It feels like they're just trying to pump up the stock price which obviously isn't sustainable in the long term. * Burnout continues to be a problem. There's more discussion about it but very little concrete action beyond no meeting Fridays and the extra week of rest. Executive leadership encourages us to talk about burnout openly with our managers but since doing so I've started receiving critical feedback. * Pockets of middle management in engineering lack management and people skills, but are exceptionally skilled at gaslighting. * There's been an exodus of senior talent in engineering, leadership doesn't appear to want to retain them (even dismissing the idea that we're seeing increased attrition). * The hiring bar in product and engineering has been lowered. In an attempt to get more people in the door, we're not assessing technical ability as closely or screening as thoroughly for culture-add. We've hired some toxic people recently simply because they had impressive company names on their resume. * Politics runs rampant: the best ideas don't win anymore and promotions are handed out to the most visible and connected individuals, not the ones who are most qualified. * The Tech Lead role is a trap. On paper there is upward mobility to Engineering Lead, but the fact is you'll be so overworked that you'll never develop skills and meet the bar for promotion. There is no mentorship available for Tech Leads.

1.0
Dec 12, 2019

Might as well be one star

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything you’ve ever heard about hubspot is 100% true. Perks, people, culture is amazing. If you’re in marketing, cx, sales, product, some others your life is amazing. If you’re in BET and you happen to work for a couple of the bad middle managers in areas that aren’t important to Hubspot, then working sucks even if you are surrounded by awesome.

Cons

If you work for a manager who shouldn’t be one and a toxic team member that barely works then it might as well be a 1 star. So they get one star. There are no growth opportunities in some areas like BET. No where to go unless you career change entirely. They ignore and brush off any bad news they don’t think is important because ratings don’t like (to them).

Viewing 367 - 369 of 4,172 Reviews

Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.