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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,172 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Sep 1, 2023

      Horrible Company

      Channel account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good equipment, decent product, some interesting clients

      Cons

      Boiler room, no vision, no cohesive strategy, lots of people leaving.

      avatar
      HubSpot Response
      2y
      Sorry to hear of your experience with us. -Katie
      2.0
      Mar 9, 2022

      Good people, poor career advancement, No work life balance

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good people - Good medical benefit (at least in Singapore)

      Cons

      - No work life balance (My OT hours/month exceeded 100) - Impossible to move to different role - North America centric - Managements unwilling to accept criticism (Read the reply from Katie on harsh glassdoor comments) At first I thought the salary and other benefits are pretty good, but everyone in Support (including myself) started to have some serious health problems. It's really not worth it. I almost karoshi-ed and had to take a medical leave, then the company offered only one month of paid leave, and the moment I went back, I had to work till death again. They emphasize on how the company cares about its people and all, but it's not really what's being happening. I had high expectations for the company because it was supposed to be one of the "best places to work" but I left disappointed.

      avatar
      HubSpot Response
      4y
      Sorry to hear of your experience, and of your frustration in particular with my ENPS and Glassdoor responses. I sent this review to our Global Head of Support and to our leader in JAPAC so the three of us can all align on what actionable feedback we can work on together here. For context for people reading, our ENPS survey runs once per quarter, and we share the comments with the entire organization--the idea is that Sunlight is the best disinfectant and it helps us ensure that pockets of frustration or dysfunction (either by team, geo, level, or tenure). It does mean we are looking for patterns of feedback, but that doesn't mean individuals who have different experiences should feel like their feedback isn't valid or welcomed. As I mentioned above, I'll connect with our leaders to see what we can learn from and evolve from here together. -Katie
      3.0
      Jun 4, 2021

      No such thing as work life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast evolving products. Medical benefits are amazing! There are lots of initiatives by culture team.

      Cons

      Work-life balance is a company branding KPI so that HubSpot looks good to potential hires. No such thing. Don’t be fooled by the rave reviews here and articles written by ex/current HubSpotters on LinkedIn. Go speak to someone who is/was working at HubSpot in the role you want to apply to. The person should be close to you too in order for them to be honest to you. No bonus. After 2 years in my role, no more pay raise unless you’re top performers (top 10%).

      Viewing 304 - 306 of 4,172 Reviews
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      Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.