Hitachi Rail reviews

Firstly I would like to thank you for your feedback. We are really sorry that you feel this way about your experience at Hitachi Rail. This certainly does not fit in with the values that we work with and advocate, as Respect is at the core of our values. As HR Director I take very seriously any feedback from colleagues. It would have been good to have the opportunity to listen to you and discuss in person. This would have enabled us to identify any underlying issues and take action. This is the way I personally work and I would encourage colleagues across the Hitachi Rail Europe business to be open and honest about their concerns and feelings. It is important to note that we are currently going through a period of rapid growth due to our recent successes and during this phase I clearly recognise there will be aspects of our organisation that require development and improvement; and whilst I don’t know the detail of your situation maybe you were unfortunate to experience some symptoms of these growing pains. That being said this really is an exciting place to work, yes challenging at times but very rewarding. On the whole colleagues tell me they are stretched within their roles, that they recognise the challenge and the opportunities, that they find colleagues and managers to be open and friendly and that in general they enjoy their experience. Clearly I am disappointed that this was not your experience. I truly believe in an open door policy and that transparency, openness as and honesty are critical to our success so if you do want to get in touch to talk personally to me personally I would welcome your comments.

Many thanks for taking the time to share your experience. While it's disappointing to hear some of your comments, we appreciate all of the feedback we receive, and will ensure our leadership team is made aware of it.